Privacy Policy

This Privacy Policy describes how Swayam Overseas Edu Services (“Swayam Overseas”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you use our website, swayamoverseas.com (the “Website”).

Information We Collect

We collect several different types of information for various purposes to improve our services to you.

• Personal Information: When you use the Website, we may collect personally identifiable information about you, including your name, email address, phone number, mailing address, date of birth, passport information, academic transcripts, and other information you choose to provide.
• Usage Data: We may also collect information about how you access and use the Website, such as the pages you view, the links you click, and the searches you perform. This information may include your IP address, device type, operating system, browser type, and referrer URL.
• Payment Information: If you make a payment through the Website, we may collect your payment information, such as your credit card number or other financial information. We use a third-party payment processor, Razorpay, to handle your payment information securely. We do not store your full credit card information ourselves.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and improve our services, including visa application assistance, scholarship guidance, exam guidance (GRE, IELTS, TOEFL), education counseling, student accommodation assistance, flight ticketing assistance, university admissions support, health insurance guidance, and FAQ support.
• To process your payments and send you invoices.
• To send you important information about our services, including changes to our terms and conditions and other administrative information.
• To respond to your inquiries and requests.
• To personalize your experience on the Website.
• To analyze how you use the Website to improve our services.

Sharing Your Information

We may share your information with third-party service providers who help us operate the Website and provide our services. These service providers are obligated to keep your information confidential and use it only for the purposes we have disclosed.

We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process served on us, or to protect and defend the rights or property of Swayam Overseas or others.

Payment Processing

We use Razorpay as our primary payment processor. Razorpay has its own privacy policy which you can review at https://razorpay.com/privacy/. When you make a payment through the Website, you are subject to Razorpay’s privacy policy in addition to this Privacy Policy.

Your Choices

You have several choices regarding your information:

• You can choose not to provide certain information, but this may limit your ability to use the Website.
• You can access and update your information by contacting us at connect@swayamoverseas.com
• You can unsubscribe from our marketing communications by clicking the “unsubscribe” link in any email you receive from us.

Data Retention

We will retain your information for as long as it is necessary to provide you with our services and comply with our legal obligations. We may also retain your information for a longer period if required or permitted by law.

Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to remove the information from our servers.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is ever completely secure. We cannot guarantee the security of your information.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@swaymaoverseas.com

Effective Date

This Privacy Policy is effective as of April 12, 2024.